Managing your wound at home can easily turn into an overwhelming and stressful experience. At Advanced Tissue, our mission is to improve such experiences with smartPAC.
How? Find out below with the answers to the most commonly asked smartPAC questions.
What is smartPAC?
smartPAC is an innovative method of packaging wound care supplies. Each delivery contains unit-dose packaging which includes the wound care supplies needed for every dressing change and customized video tutorials developed specifically for the patient and the prescribed wound care supplies.
What are the benefits of smartPAC?
This smart delivery of wound care supplies reduces confusion and eliminates waste for patients performing wound care at home. When patients know how to change their dressings properly and care for their wounds with more confidence, they come across fewer complications, which may further reduce hospitalizations.
How can you order smartPAC?
You can download an order form on our website and then take it to your doctor to request smartPAC delivery for your wound care at home.
How are supplies delivered?
Once we verify your insurance, we’ll ship your wound care supplies directly to your home or long-term care facility via FedEx. Packages often arrive within 24 hours of insurance verification.
Does health insurance cover smartPAC?
We accept Medicare, commercial insurance from various carriers and many state Medicaid plans. We’ll verify the insurance coverage before shipping your smartPAC so you’re aware of your out-of-pocket expenses before the wound care supplies arrive. If you don’t have access to health insurance or your provider doesn’t cover smartPAC, you can lean on Valley Ranch Skin Care to purchase wound care supplies at cost-efficient prices.
How should you use the included QR code?
smartPAC deliveries include QR codes as an easy way for patients and caretakers to access their custom video instructions, such as video tutorials and itemized order lists. Simply download a QR code reader on your mobile device, open the app and scan the code printed on your smartPAC to access the provided links. If you have an iPhone updated to iOS 11, you can scan the QR code with the camera.
What if you don’t have a device that reads QR codes?
If you don’t have a code reader or would prefer to access your video tutorials on a computer, you can visit www.atsmartpac.com and click on “My smartPAC Videos” to watch the tutorials online. You can also find your video library by inputting your product ID number on our website.
Is smartPAC right for you?
Yes! Designed for anyone performing wound care at home, smartPAC empowers and educates patients – and their caretakers – to make wound care dressing changes as easy and stress-free as possible.